Orders and Payments

General guidance on placing orders, payment routes, membership payments and order enquiries.

How do I place an order?

Only verified members can place orders through our platform. Please get in touch with us if you are a private client and we will guide you through the ordering process.

How are membership payments handled?

Membership is paid securely by card at checkout. We use Stripe for processing and handling payments.

What happens if a payment fails?

If you are experiencing any problems during the checkout process, first please try again, or contact [email protected] for further help.

Who should I contact about an order?

If you have any queries regarding your order please email [email protected].

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